FAQ
Are your products in stock or on order?
Some of our items are available immediately; others are made to order or in limited editions. Each product sheet specifies delivery times. Feel free to contact us for any urgent or personalized requests.
Can I customize a piece of furniture or a finish?
Yes, it's even our specialty. We work hand in hand with our craftsmen to offer custom finishes (wood species, tabletop materials, dimensions, etc.). Contact us for a personalized quote.
Where are your products manufactured?
Our pieces are carefully selected from European workshops: mainly in France, Italy, Spain, and Portugal. Each item reflects authentic and sustainable craftsmanship.
What are the delivery times?
Lead times vary depending on the product. In-stock items are shipped within 2 to 5 business days. For custom furniture, the lead time is generally 4 to 8 weeks. The exact lead time is specified on each product sheet.
How do I know if a piece of furniture will suit my interior?
We're happy to help you make your choice. You can send us photos or dimensions of your room, and we'll guide you. For some products, material samples are available upon request.
What payment methods do you accept?
We accept payments by credit card, PayPal, bank transfer, and in 3 or 4 interest-free installments via PayPal or Klarna (subject to conditions). Payment is completely secure.
What if I have a question before or after my order?
We are available to assist you by email at contact@lamaisonmilanaise.com . We respond within 24 business hours. Any questions? An urgent request? Don't hesitate.